Shipping Policy

At NIKSHA GLOBAL, we are committed to delivering your cookware and kitchen essentials quickly, safely, and efficiently across India.

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🚚 Shipping Coverage

We currently ship to most major cities and towns across India. If your area is non-serviceable, our team will contact you to explore alternatives or provide a full refund.

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⏱️ Order Processing Time

• All orders are processed within 1–2 business days.
• Orders placed on Sundays or public holidays will be processed on the next working day.

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📦 Delivery Timeline

• Standard Delivery: 4–7 business days (depending on location)
• Kerala & Nearby States: 2–5 business days
• Remote Areas: May take up to 10 days

Please note that delivery timelines may vary due to weather, festive season, or courier service delays.

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💸 Shipping Charges

• Free Shipping on orders above ₹999
• A nominal shipping fee will be applied to orders below the free shipping threshold, based on your delivery location and package weight.

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🔁 Order Tracking

Once your order is dispatched, you will receive a tracking ID via SMS or email/WhatsApp. You can use this ID to track your package in real-time.

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📦 Damaged or Missing Packages

In case of a damaged or tampered package, please:

• Take a video/photo at the time of delivery
• Do not accept the package if it’s heavily damaged
• Contact us immediately at info@blackpepperstore.in or WhatsApp us at +91 75590 86666

We’ll resolve the issue at the earliest.

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🧾 Contact Us

For shipping-related inquiries, feel free to reach out:

NIKSHA GLOBAL
📍 17/1960, ASR Plaza, Opp. Priyadarshini Theatre, Palakkad, Kerala – 678001
📞 +91 94462 94463
📲 WhatsApp: +91 75590 86666
📧 info@blackpepperstore.in